Privacy Policy

 
 

Privacy Policy

AbleNet, Inc. has established the following privacy policy to help its customer and visitors of this site understand the way we conduct business. This privacy statement covers www.ablenetinc.com and www.ourremarkablestories.com. The statement covers the following topics:

What personally identifiable information AbleNet collects.
What personally identifiable information third parties collect through the website.
What organization collects the information.
How AbleNet uses the information.
With whom AbleNet may share user information.
What choices are available to users regarding collection, use and distribution of the information.
What types of security procedures are in place to protect the loss, misuse or alteration of information under AbleNet's control.
How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should contact:

AbleNet, Inc.
2625 Patton Road
Roseville, MN 55113
Toll Free: (800) 322-0956 (US & Canada)
Phone: (651) 294-2200
Fax: (651) 294-2259
Fax (651) 294-2222 (Orders & Quotes Only)

AbleNet is the sole owner of the information collected on www.ablenetinc.com and www.ourremarkablestories.com. AbleNet collects information from our users at several different points on our website.

Order

We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

In addition to billing purposes, you agree AbleNet has the right to use your personal and purchase information for its own internal marketing purpose

Profile

We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our website, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.

Log Files

Like most standard websites, our servers create log files that we use. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site

Special Offers and Updates

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out section.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out section.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email or phone, in accordance with the users wishes.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

Business Transitions

In the event AbleNet goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

Choice/Opt-out

Our users are given the opportunity to "opt-out" of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our order form has an "opt-out" mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at customerservice@AbleNetinc.com.

Links

This website contains links to other sites. Please be aware that we, AbleNet, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Security

This website takes every precaution to protect our users'information. When users submit sensitive information via the website, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox, Apple Safari and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just "surfing"

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected.

If users have any questions about the security at our website, users can send an email to customerservice@AbleNetinc.com.

Supplementation of Information

In order for this website to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from third party sources.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, on the home page, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

 

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