Product Return Policy

Return PolicyReturn Form

AbleNet offers a 30-day money back guarantee if our products do not meet your needs or expectations. Products must be in new and unused condition to honor this service; if not, restocking fees may apply. Some exceptions may apply such as custom built products, software, or special ordered items are non-refundable – or indicated products (pneumatic switch, etc). Please contact AbleNet Customer Service for inquiries about a return or a return authorization number (RT).

Return Procedure
Step 1: Contact AbleNet Customer Service Team using one of these methods:

Step 2: Return Authorization Number (RT) will be issued
Step 3: Ship the item (s) back to us.
Please write this RT number on the outside of the shipping box. This will assist us in expediting the process on the return. Also, please be sure to return all shipping material and original packaging.
Send the above to:
AbleNet, Inc.
Attn: Return Number (RT)
2625 Patton Road
Roseville, MN 55113

Return Request Form

  • Contact Information

  • Billing Information                                        Shipping Information

  • Product Information

  • Please list out all products. Include the product name, AbleNet SKU, and quantity of each item.