How to Have a Successful, Difficult Conversation in the Workplace (live registration)

Presenter: Peggy Bud, Communication Consultant

Relevant Financial Relationship: Peggy is self-employed, and has no financial relationships to disclose.

Relevant Non-Financial Relationship: Peggy has no non-financial relationships to disclose.

Presenter Biography:
Peggy Bud is a distinguished communication expert and TEDx speaker. She is the co-author of Navigating Special Education; The Power of Building Positive Parent-Educator Partnerships and Conversations Lead to Consensus.

Drawing from 30+ years' experience as Speech-Language Pathologist and school administrator, Peggy provides customized services to families of children with special needs, offering invaluable insights, and building robust parent-educator partnerships. She also collaborates with organizations and corporations, providing coaching and training to leadership teams, emphasizing that effective conversations lead to successful communication.

Peggy's clients come from diverse industries. She has presented at National Conferences, Women’s Summits, Rotary Clubs, and Libraries. Her work is grounded in the belief that communication is the cornerstone of success, whether in personal, educational, or professional contexts.

Learner Outcomes

• Identify the different types and levels of conversations
• Learners will identify 3 barriers to having a successful conversation
• Learners will identify 3 strategies for having productive, difficult conversation

Agenda

• Goals and Introduction of the topic (10 minutes)
• Types and Levels of Conversations and Implications (20 minutes)
• Introduction of 5-C Model of Communication and Implications (10 minutes)
• Implications and Strategies for Having a Successful Conversation (15 minutes)
• Summary and Take-aways (5 minutes)

Cost: Free

Audience: Assistants, Public/Consumers, Students, Early Career Professionals (under 5 years), Related Professionals

Topic Area: Leadership and Professional Issues

To be reported to ASHA CE, participants must indicate their preference to be reported on the post-webinar assessment and achieve a minimum score of 80% accuracy. Unlimited attempts are permitted, but partial credit is not available. The assessment must be completed within one week of the webinar.